Privacy Policy

1. Policy Updates

We may update this Privacy Policy from time to time without prior notice. Any changes will become effective 180 days after they are published on the website. Continued use of the Service after this period indicates your acceptance of the revised terms. We encourage you to review this page periodically to stay informed.

2. Information We Collect

When you contact us through the website, we may collect the following personal information:

• First name
• Last name
• Email address
• Phone number

This data is collected solely via the contact form available on the website.

3. How We Use Your Information

We use the information you provide for the following purposes:

• Responding to inquiries and requests
• Providing support and assistance
• Sending relevant updates or promotional content (with your consent)
• Managing communication and follow-up
• Performing anonymous analytics to improve our service

We will not use your data for any other purpose unless we obtain your explicit consent or are legally required to do so.

4. Data Sharing

We do not share your personal information with third parties without your consent, except in the following limited situations:

• With trusted service providers (e.g. IT, marketing, or CRM platforms) acting on our behalf
• When required by law or legal process
• In the event of a corporate transaction (e.g. merger, acquisition)

Any third parties we engage are obligated to use your data solely for the agreed purpose and to ensure appropriate data protection.

5. Data Retention

We retain your personal data for a period of up to 2 years from the date of collection, unless a longer retention period is required by law. After this period, your data will be securely deleted or anonymized for analytical purposes.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access or correct your personal data
• Request data deletion
• Restrict or object to data processing
• Withdraw previously given consent
• Request data portability
• File a complaint with a data protection authority

To exercise these rights, please contact us at info@merilenholidays.com. We will respond in accordance with applicable data protection laws.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. For more information, please consult our [Cookie Policy].

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee absolute protection.

9. External Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies before providing any personal information.

10. Contact & Data Protection Officer

If you have any questions or concerns regarding this Privacy Policy or the way your data is processed, you may contact us at:

MR GROUP Srl
Via Don Nicola Tramacere 101, 73058 Tuglie (LE), Italy
Email: info@mrgroup.eu

We are committed to addressing all concerns in accordance with applicable privacy laws.